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Webnua.
Platform/Lead capture & follow-up

Never lose an enquiry again.

The prospect who lands at 9pm or during peak season goes to whoever replies first. We make sure that's you — with chat, instant follow-up and reminders that turn interest into booked calls.

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Do you take on sole traders? It's 9:15pm 😅
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Replied in 40 seconds · automatically
Speed is the whole game

What happens in the first sixty seconds

Half of enquiries go to whoever replies first. Here is the sequence that runs the moment someone contacts you — Saturday night included.

0s
Enquiry lands
Someone fills the form, starts a chat or taps call on your Google listing. It is captured either way — no lost voicemails.
8s
Auto-reply goes out
A human-sounding reply confirms you got it and asks the one question that qualifies them, so the next message is useful.
47s
Follow-up text
If they have not replied, a text lands with a link to your booking calendar. Most people book from this message.
2 min
Call in your diary
They pick a slot themselves. It appears in your calendar with their answers attached, so you open the call already informed.
Day 2–14
Nudges, then it stops
Three gentle follow-ups spread over two weeks. Then we stop — nobody gets hounded by a Webnua practice.
47s
average first reply
24/7
including evenings and weekends
0
enquiries sitting unanswered
What we handle · Every enquiry

The fastest reply wins the client.

One inbox for everything

Form, web chat, phone and email enquiries all land in one place — nothing lost in a personal inbox or a missed voicemail.

Instant, then human

An instant auto-reply holds the moment, then a real, timely follow-up books the call — so keen prospects never go cold.

Reminders that cut no-shows

Automatic reminders before every booked call keep your calendar full and your no-show rate low.

How it works · Every enquiry, caught

From first message to booked call — automatically.

01

Every channel into one inbox

Web form, live chat, phone and email all land in one place, tagged by source — nothing lost in a personal inbox or a missed voicemail.

02

Acknowledged in seconds

An instant, personal-sounding auto-reply holds the moment — so the 9pm enquiry doesn’t cool off or drift to a faster competitor.

03

Followed up on a sequence

Timed nudges by text and email keep going until they book or opt out — the persistence most practices never get around to.

04

Reminded before the call

Automatic reminders before every booked call cut no-shows and keep your calendar honest.

What's included · In the box

Everything that catches a lead.

Website live chat

Answers common questions and captures the visitor’s details even after hours.

One unified lead inbox

Form, chat, phone and email together, so nothing falls through a crack.

Instant auto-responses

A reply within seconds, day or night, so keen prospects stay warm.

Multi-step follow-up

A polite sequence that chases the booking so you don’t have to.

Booking & reminders

Self-serve scheduling plus reminders that keep no-shows down.

Missed-call text-back

Can’t get to the phone? An automatic text keeps the conversation alive.

Stop leaking ready-to-buy clients.

Book a free 30-minute call and we'll map where enquiries are slipping — and how to catch every one.

Get my free Visibility Audit