Privacy Policy

Webnua.com Privacy Policy

Effective Date: 06/08/2024

Webnua.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect information about you in a variety of ways. This includes information you provide directly to us, information we collect automatically through your use of our services, and information from third-party sources.

1.1. Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Payment Information (e.g., credit card details through Stripe)
  • Business Information (e.g., company name, industry)

1.2. Automatically Collected Information

When you access our website, we automatically collect certain information, including:

  • IP Address
  • Browser Type
  • Operating System
  • Referring URLs
  • Pages Viewed
  • Links Clicked
  • Time and Date of Visit

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. For more information, see our Cookie Policy.

2. How We Use Your Information

We use your information for a variety of business purposes, including:

  • To Provide Services: We use your personal information to create and manage your account, process transactions, and deliver our web design services.
  • To Communicate with You: We use your information to send you account updates, respond to inquiries, and provide customer support.
  • To Improve Our Services: We analyze your usage of our website to improve our offerings and user experience.
  • To Process Payments: We use your billing information to process payments for services through our third-party payment processor, Stripe.
  • To Enforce Our Terms: We may use your information to enforce our Terms of Service and other agreements.
  • To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal requests.

3. Legal Basis for Processing Your Information

Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:

  • Consent: We may process your information if you have given us consent to do so for a specific purpose.
  • Performance of a Contract: We process your information to perform our obligations under our contract with you.
  • Legal Obligation: We process your information to comply with legal obligations.
  • Legitimate Interests: We process your information for our legitimate interests, such as improving our services, ensuring security, and preventing fraud.

4. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, hosting, and website management. Our primary service providers include Stripe for payment processing and Hetzner for hosting services.
  • Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process, or to protect the rights, property, or safety of Webnua, our users, or others.
  • Consent: We may disclose your information for any other purpose with your consent.

5. International Data Transfers

As part of our operations, your information may be transferred to, stored in, or processed in a country different from where it was collected. If you are in the European Economic Area (EEA), this may include countries outside the EEA. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server hosting. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
  • Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal information under certain circumstances.
  • Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
  • Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at support@webnua.com. We will respond to your request within 30 days.

9. Children’s Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: